Privacy Policy
1. Introduction
This Privacy Policy describes how the TCF Canada Formation platform collects, uses and protects users' personal information.
The protection of personal data is a priority. This policy aims to inform users transparently about the collection and use of their data when using the platform.
By using the platform, the user accepts the practices described in this policy.
2. Data Collected
When using the platform, certain personal data may be collected.
Information provided directly by the user
When the user creates an account or uses certain services, the following information may be collected:
- first and last name
- email address
- login information
- user profile information
Data related to platform usage
Certain information is collected automatically while browsing the site, including:
- IP address
- type of device used
- browser type
- pages visited
- browsing duration
- progress in exercises and training courses
This information is used to improve the functioning of the platform.
3. Purpose of Data Collection
The data collected may be used for the following purposes:
- creating and managing user accounts
- providing access to training courses and educational content
- tracking user progress in exercises
- improving the services offered on the platform
- responding to support requests
- ensuring the security and proper functioning of the site
Data is only used within the framework of the services offered by the platform.
4. Data Sharing
Users' personal data is not sold to third parties.
Certain information may be shared only with technical service providers necessary for the platform's operation, for example:
- hosting services
- traffic analysis tools
- payment services
These providers are required to maintain data confidentiality.
5. Data Retention Period
Personal data is retained only for as long as necessary for the purposes for which it was collected.
For example:
- account information is retained as long as the account is active
- certain technical data may be retained for security or analysis purposes
Users may request the deletion of their data at any time.
6. Data Protection
The platform implements technical and organisational security measures to protect personal data against:
- unauthorised access
- disclosure
- modification
- destruction
Despite these measures, no data transmission or storage system on the internet can be guaranteed to be completely secure.
7. Cookies
The platform may use cookies to improve the user experience.
Cookies are small files stored on the user's device while browsing.
They may be used to:
- analyse site traffic
- remember certain preferences
- improve navigation
Users may configure their browser to refuse or delete cookies.
8. User Rights
Users have certain rights regarding their personal data, including:
- the right to access their data
- the right to request correction of their information
- the right to request deletion of their data
- the right to object to certain processing
Any request relating to personal data may be sent to the contact address indicated below.
9. Changes to the Privacy Policy
This Privacy Policy may be modified at any time to reflect changes in the service or legal requirements.
Users are encouraged to regularly consult this page to stay informed of any potential changes.
10. Contact
For any questions regarding this Privacy Policy or the processing of personal data, users may contact the platform at the following address:
Email: [email protected]